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pencari4d Privacy Policy: What We Collect and Why

This Privacy Policy tells you exactly what personal data pencari4d collects when you open an account, deposit via DANA or QRIS, and use our lobby — and how…

Account data collected at registrationWallet data: DANA, OVO, GoPay, QRISCookie and device activity recordsData retention periods disclosedYour right to request data changes
pencari4d pencari4d Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

How to Reach Us About Your Personal Data

If you have questions about how pencari4d handles your data, or if you want to request a correction, deletion or export of your account information, our…

Live Chat Open the chat widget on pencari4d.click any time — available 24 hours a day…
Email Support Send a written data request or privacy concern to our support email.
Account Settings Log into your account, navigate to Settings, then Privacy — you can submit a…
HOW WE HANDLE YOUR DATA

Six Practices That Protect Your Account Privacy

pencari4d applies specific technical and procedural controls to every layer of your account — from the moment you register to the point a withdrawal clears to your OVO…

Encrypted Data Storage

All personal data — including phone numbers, email addresses and linked wallet IDs for DANA, OVO and GoPay — is…

Cookie Disclosure

We use session cookies to keep you logged in and analytics cookies to measure page performance.

Payment Data Handling

QRIS scan codes and bank transfer references are passed directly to the payment processor and are not stored on our…

Account Security Steps

Phone verification is required before account access is granted.

Data Retention Policy

Active account data is kept for the life of your account.

Third-Party Sharing Limits

We do not sell your data to third parties. Data is shared only with payment processors — BCA, BRI, Mandiri…

Common Questions About pencari4d Privacy Policy

The questions below cover what our Privacy Policy means for your account in practical terms — from what data we keep after a QRIS deposit to how you request a full data export. If your question is not answered here, our live chat team can clarify any point in the policy within minutes.

We collect your name, phone number, email address and the wallet or bank details you provide — for example your DANA account ID or BCA virtual account number. Device and session data is also logged for security purposes.

No. QRIS scan references and GoPay transaction IDs are passed to the payment processor and removed from our active servers after the transaction is confirmed. Only a non-sensitive transaction reference is retained for your account history.

After account closure, identifiable personal data is retained for five years to meet applicable Indonesian financial record requirements, then permanently deleted. You will receive a confirmation email when deletion is complete.

Yes. Log into your account, go to Settings then Privacy, and submit a data export request. We process these within two business days and send a secure download link to your registered email address.

Our Privacy Policy applies to all accounts where local law permits. Certain data rights and retention obligations depend on local law, so the specific rules that apply to your account may vary based on your region.

We use essential session cookies required for login and analytics cookies to measure site performance. You can decline non-essential cookies via the banner shown on your first visit. Essential cookies cannot be disabled as they keep your account session active.

You can submit a correction or deletion request from the Privacy section in your account settings, or contact us via live chat or email. We confirm receipt within 24 hours and complete the action within two business days.